Data protection

Protecting your privacy, and in particular data protection, is very important to us. This document explains how we process data in connection with our website/portal and e-mail marketing activities. In order to enable you to order, obtain or modify as many of our services as possible via the Internet, we need to record your personal data. This is the only way for us to constantly adapt and improve our range of offers and services in line with your needs. When processing personal data, we comply with the Swiss law on data protection and telecommunications.

Customer data

We store various types of information when you visit our website/portal or read our marketing e-mails. Some of this information is disclosed by you when registering for services, e.g. name, address and areas of interest. Other, non-personal data - such as the IP address - is stored by technical processes. If you use certain services, order products or services or contact us directly, this will result in even more data being provided.

Business relationships with third parties

Our website/portal and marketing e-mails may contain links to other offerings. We have no influence over how the operators of these linked website use the information shown on these pages. Please contact the third parties directly if you have questions regarding this. We are not responsible for the content shown on these websites, nor are we responsible for their compliance - or lack thereof - with data protection laws.


We use cookies in certain circumstances. A cookie is a small file sent by the web server to your browser and stored on your computer. This enables us to recognise you when you visit our website/portal again. Cookies and similar technologies are also used to enable certain processes, services and transactions. You can configure your browser to refuse all cookies or show a warning before a cookie is saved. You can also choose to forgo the benefits of personal cookies. Certain services may not be available without cookies, however.

Data use and sharing

We process your data in order to provide our services. As our customer, you also consent to us processing your data for marketing purposes within the Swisscom Group.

Publicly accessible information

We allow users to make public announcements via our website/portal, such as requests for proposals, etc. Any information you provide for these announcements will be publicly accessible. You should therefore exercise due care when publishing private data.


We reserve the right to change our website/portal at any time.